ATMC remains committed to keeping you connected and supporting you through a consistent level of superior customer service. These unprecedented times call for unprecedented levels of caution, concern and accommodation to be ex­tended to ensure both your safety and the safety of our ATMC team members. Every precaution taken can help limit the spread of the virus. For your convenience and safety, we invite you to consider utilizing the following options to conduct business with us:

• By phone- An increased number of customer care representatives will be available by phone to assist you with new service requests, account changes, service issues, and to answer questions. You may reach our customer care call center at 754-4311, Monday - Friday, 8 AM to 6 PM.
• Online- Through our myATMC customer portal available at www.atmc.com, you can manage your ATMC account 24/7. To establish login credentials for myATMC access call 754-4311.
• Payments- To make a payment use one of the following methods: send it by mail, pay by phone using our automated payment system by calling 754-4311, or pay online through the myATMC customer portal at www.atmc.com. The drive-thru window will remain open for now at our Shallotte headquarters location. ATMC also has secure payment drop boxes available outside at our Shallotte and Sunset Beach locations.

We hope you and your family continue to stay healthy and we look forward to serving you soon.

ATMC has been recognized as having the best customer service in Brunswick County for the 12th time since 2008! This honor is part of the Brunswick Beacon’s Best of Brunswick Reader’s Choice Awards, a recognition program in which readers vote for their favorites in several categories.

Thank you to all who voted ATMC Best of Brunswick in Customer Service! We look forward to continuing to serve you!

Did you know that the average smartphone hosts more than 25,000 germs per square inch? In fact, smartphones are considered “dirtier” than public restrooms and shoe soles, yet we hold them close to our face and in our hands regularly throughout the day. As you are disinfecting and cleaning typical household items, don’t forget about the items you use the most.

To prevent the spread of germs through your devices be sure to follow these simple tips:

• Keep your phone or device clean by wiping it down with a microfiber cloth and disinfecting with a tech cleaning spray or rubbing alcohol and water. Never spray directly on device!
• Consider using hands-free devices like bluetooth headphones or a smartwatch, this can minimize the spread of germs by decreasing face to phone exposure.
• Avoid sharing your phone or device with others.

We know sheltering in place with children can be hard, use this time at home to take advantage of the many free virtual tours being offered. Here are a few we think you and your family will enjoy:

• Never visited Yellowstone Park? Now, you can virtually visit the park’s Mud Volcano, Mammoth Hot Springs and much more.
• Boston Children’s Museum has many fun exhibits for kids of all ages.
• Enjoy thousands of famous art exhibits at the National Gallery of Art in Washington, D.C. all from the comfort of your living room.
• Want to learn more about rural farm life while you’re at home? Take a look at these virtual dairy farm tours!

Check out ATMC’s Facebook page to learn more about online resources for you and your family.

With Video on Demand through ATMC Cable, you can enjoy hours of high quality entertainment brought straight to your digital cable box. You can check out new release movies up to a month before they show up at Redbox and access a library of great movies from every genre.

Video on Demand through ATMC Cable, bringing the best in entertainment, straight to your home!

Must subscribe to corresponding package. A digital box is required for all On Demand services. Some content may not be available in all areas. HDTV and HD box or DVR required to receive events in high definition. HD event prices vary and are announced at time of ordering. Not all events are available in high definition.

If you are planning a spring home improvement project, make sure to call before you dig. Simple tasks like installing a mailbox, planting shrubbery, or building a deck can result in damage to gas, electric, communications or water and sewer lines, which can lead to service disruptions. Avoid costly repairs and serious injuries by calling ahead of time and knowing the location of your service utilities.

By calling 811 before you dig, you’ll be connected to a local one call notification center that will share your information with local utility companies like ATMC. Locators then will visit the dig site to mark the approximate location of underground utility lines with spray paint, flags, or both. Once a site has been accurately marked, you’ll be able to safely begin digging.